frequently asked questions
Do you offer any discounts to contractors or the trade?
How do I measure my existing Exterior Door Unit?
Please watch this video Measuring Exterior Door Units Arrowhead Information needed to replace existing doors.
Do you deliver?
Yes we do. If we receive an order for stock material, by noon on any given day, we can usually deliver the material to you the next business day.
Do you offer credit accounts?
Yes we do. Simply fill out a credit application, available from your sales person and our Credit Manager will get back to you within a few days.
Do I have to be a builder or contractor to have an account?
No, you do not. Many homeowners have accounts with us.
Do you do blueprint take-offs?
Absolutely! Email or bring in a plan, and we can provide a quote, along with a list of materials for doors, windows, stairs, interior trim, and hardware. We do not charge for this service, with a signed contract to complete your project.
Do you have someone who can measure my jobs?
Yes we do. We have a full team of quality walk staff, with decades of experience, that can measure your interior trim jobs, stairs, rail parts, even replacement hardware.
Do you do installation?
Yes we do. We are a Turnkey company; we do install everything we make and sale.
How Long Does the Typical Staircase Design Project Take?
The design phase of every project will vary widely. Our Stair Team Specialists can put together your design in a two day turnaround.
Do We Design Commercial Staircases?
Yes. For commercial projects we will work alongside of and at the direction of your architect, engineer and interior designer. We can make general recommendations for style and connection points, but the design, usage and code compliance is the responsibility of the purchaser.
Does a turn-key contract service guarantee a cost reduction?
Yes and the reason is pretty simple: Arrowhead Stairs & Trim creates all the materials lists, schedules labor and install, as well as quality checks in order to minimize any problems or shortage of materials. These can be summarized in three points: higher quality of the final work, reduced costs and certain timeline.
Arrowhead Stairs & Trim Creates the Custom Designs You Desire
We have a flair for changing the way people work to make it more financially as well as aesthetically efficient for our customers, and successfully do so with our innovative carpentry experience. We want to make your project as unique as you are and know that we are the right crew for the job.
Contact Arrowhead Stairs & Trim today to find out more about the products and design processes.Contact Us